Coverage for the devices people actually depend on.
Extended warranty and damage cover, attached at point of sale by BNPL lenders, retailers, and insurers. Issued, administered, and settled by Relyon as the third-party administrator.
One protection product. Many channels.
Whether it is sold by a phone retailer, financed by a BNPL lender, or bundled by an insurer — the customer experience is the same. So is the operational backbone.
Extended warranty
Cover beyond the manufacturer warranty. Clear terms. Clear exclusions. Honoured at every Relyon hub and through the certified network.
Damage cover
Accidental damage. Cracked screens. Liquid ingress. Customers know exactly what is covered before they pay.
Embedded at checkout
A widget for retail. An API for BNPL. A bulk-issue endpoint for insurers. Whichever channel — same policy, same operations.
Claims as TPA
Customer files a claim in WhatsApp or the app. Relyon assesses, repairs or replaces, settles with the underwriter.
Repair-first
Where viable, we repair through the same network that powers the marketplace. Faster for customers. Cheaper for underwriters.
Streamed events
Policies, claims, settlements — every event signed and streamed to your stack. Reconcile in real time.
From sale to settlement.
Issue
Customer buys the device. Protection is offered at checkout. Policy issued in milliseconds.
Hold
Policy lives in the customer app and in WhatsApp. Premium collected per the schedule.
Claim
Customer reports a covered event. Relyon validates, opens a claim, and dispatches a repair or replacement.
Settle
Loss settled with the underwriter. Reconciliation streamed to the partner. Policy continues if remaining cover stands.
Underwriting belongs to you. Operations belong to us.
You bring the customer relationship and the underwriting capacity. Relyon brings the issuance platform, the claims operations, and a repair network that turns a claim into a fixed device — not just a payout.
- Policy issuance at point-of-sale via widget or API
- KYC + IMEI capture handled by Relyon at issuance
- Claims intake on WhatsApp, web, and native apps
- TPA assessment, dispatch, and settlement, end to end
- Repair-first economics — lower loss ratio, faster cycle time
- Signed webhook stream for every policy and claim event
- Portfolio dashboard with live loss-ratio and frequency metrics
Ready to attach protection?
Talk to our partnerships team. We will scope the integration in one call.